Getting started

Account FAQ

• How to create a ZenMate account.
• Manage your account using the Account Dashboard
• How do I get a 7 day trial ?
• How to recover my account password.
• What are the differences between an Ultimate and a free account?
• Can I use the same account on several devices/platforms in the same time?

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Usability FAQ

• Difference between PRO and ULTIMATE
• How to get the latest ZenMate VPN version for your browser.
• Getting started with ZenMate VPN client for Windows (Install & Login)
• Getting started with the ZenMate VPN extension for your browser.
• Platforms that are compatible with ZenMate VPN.

Payment FAQ

• How do I purchase a ZenMate subscription?
• How do I cancel my ZenMate subscription?
• I have a paid for my ZenMate Subscription but I still can't access all features and locations.
• Can I get a refund for my ZenMate subscription?
• I'm still having problems with my subscription
• Already paid. My account is still showing Inactive.

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About ZenMate

• Reaching the Support Team at ZenMate VPN via Live Chat !
• Why can't I select different countries?
• ZenMate does not have the country that I am looking for. What can I do?
• Can I use the ZenMate VPN for free?
• Who is behind ZenMate?
• I love ZenMate! How can I support you?

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